Friday, December 24, 2010

Year End Kudos

At this point I would like to register a special thank you to Connie, one of the owners of Old Glory Miniatures in the US and to John Olsen of  Black Tree Design in Texas.

In June I wrote to Customer Support at Old Glory. In my email I stated that I had won a pack of  what I thought was WBS-48 Cavalry Pistols and Hats. I was basing my identification of the product on their web site catalogue. A number of figures had sockets, but were missing their right hand, and their pistol. I was looking for replacement parts.

I was mistaken in my identification. I sent a scan of the figures and the staff was able to correctly id as being PIM 1 Poncho in Mexico. Connie then sent me a set of hands with weapons for the set. No Charge. Kudos to the owners and staff of Old Glory Miniatures.

Sample PIM 1 Poncho in Mexico Showing socket and hand/weapons

 
Reading my Blog you may think that I have a fairly good opinion of Black Tree Designs. I have read on other blogs and in some gaming forums that some people find their service to be hap-hazard. I have to admit that there have been cases were I have waited months for figures to ship, and I have mentioned this in Captain's Blog. But the miniatures have always arrived, and John Olsen has always responded to any queries that I have made.

Recently I was sizing up my Romans and realized that I was short artillery crews. I had six Ral Partha Scorpions (Bolt Throwers) that had no crews. I wrote to John at BTD and asked it it was possible to purchase crew figures without the equipment. His reply was, " No problem'. He had to check with the production line to see when the crew figures could be cast and he expected the price to be about $1.50 a figure. I ordered six sets of two man bolt thrower crew figures.


BTD Roman Artillery Crews (Cleaned and Trimmed)

  A couple of weeks later I received an invoice on Nov 30th. A week later the figures arrived straight from the factory in the UK. That was incredibly fast postal service from the United Kingdom. Kudos to John Olsen for facilitating the order and making this project possible.